An Ehsaas Complaint Portal has been launched for those beneficiaries having troubling receiving payment under the Ehsaas Emergency Cash Program according to Special Assistant to Prime Minister (SAPM) on Poverty Alleviation and Social Security Dr Sania Nishtar.

Ehsaas Emergency Cash Program payments are in their final phase and beneficiaries who have not received payment due to failure of biometric verification can submit a complaint at the Ehsaas Complaint Portal.
Read more: Ehsaas Emergency Cash Program Portal to check Application Status.
How to submit information on Ehsaas Complaint Portal?
In order to file a complaint eligible beneficiaries having trouble with biometric verification need to visit http://complaints.pass.gov.pk/ and submit your name, CNIC number and mobile number.
وہ اہل افراد جو انگلیوں کے نشانات کی بائیومیٹرک تصدیق کے مسائل سے دوچار ہیں، وہ اپنا شناختی کارڈ نمبریہاں درج کریں۔
Once you submit the information on the Ehsaas Complaint Portal, you will be given a reference number following which an SMS will be received before 30th September regarding payment.
However, it is to be noted that the Ehsaas Complaint Portal is only for those beneficiaries who have received an SMS from 8171 regarding their eligibility in the Ehsaas Emergency Cash Program.
How to contact Ehsaas Program If parents, spouse are eligible but have died
In this scenario you need to enter the name of the deceased, identity card number, certified death certificate from NADRA and the name of the proposed next of kin along with the CNIC number and send to the following address:
Dr. Sania Nishtar
Special Assistant to the Prime Minister for Social Security and Poverty Alleviation
F-Block, Pak Secretariat
Islamabad
اگر والدین، خاوند یا بیوی اہل ہیں مگر وفات پا چکے ہیں تو
اپنی درخواست پرمرحوم/ مرحومہ کا نام،شناختی کارڈ نمبر،نادرا سے تصدیق شدہ وفات سرٹیفیکیٹ اور مرحوم/ مرحومہ کے لواحقین میں سے مجوزه مستحق فرد کا نام ا ور شناختی کارڈ نمبردرج کریں اوراس پتے پرارسال کریں۔
ڈاکڻر ثانیہ نشتر
وزیراعظم کی معاون خصوصی برائے سماجی تحفظ و تخفیف غربت
ایف بلاک، پاک سیکرڻریٹ
اسلام آباد
Read more: Ehsaas Undergraduate Scholarship Portal Opened: Apply Online.