Cloudflare Services Experience Widespread Outage

Cloudflare, one of the biggest web and internet services business in the world, is experiencing a complete or partial outage for different services, including Cloudflare Dashboard and its related application programming interfaces (API).

While Cloudflare is experiencing an outage with several systems, it isn’t badly affecting serving cached files via Cloudflare’s Content Delivery Network (CDN), or the Cloudflare Edge Security, which went down last week.

As per the company’s Cloudflare System Status, “Cloudflare is working to restore impacted services.”

The company shared a list of impacted services and divided it into two categories as mentioned below.

Data plane impact (i.e. full product functionality is either fully impacted or partially impacted):

• Email Notifications: Emails updates are being processed without delay
• Logpush: Many customers are not receiving logs via Logpush. Some logs may have been lost during the incident. During the incident, Cloudflare is not able to assess the full impact but will provide updates as appropriate.
• Cloudflare dashboard: Degraded availability but accessible
• Analytics and GraphQL API: Analytics data is unavailable for many customers via the dashboard and API.
• Workers Analytics Engine: Not available
• API: Degraded availability but accessible
• Stream: Degraded performance but available.
• Healthchecks: Not available
• Radar: Degraded
• Support portal: Restored
• Email Routing API: Restored
• CASB (Cloud Access Security Broker): Not available
• DEX (Digital Experience Monitoring): Not available
• DNS Updates: Degraded

Control plane impact (i.e. product functionality is online however changes to configuration is impacted):

• CDN API: Potentially impacted
• Access API: Degraded
• Images API: Degraded performance
• Magic Transit: Configuration plane is working internally (contact your account team to make any urgent changes)
• Magic WAN: Configuration plane is working internally (contact your account team to make any urgent changes)
• SOC Proactive Alerts: Not available
• Argo Smart Routing: Configuration now working, smart updates and analytics are offline
• Billing API: Only read-only operations can be performed
• Registrar API: Only read-only operations can be performed
• Lists: Updates to list items are temporarily suspended
• SSL: Provisioning delays
• SSL for SaaS: Restored
• ZT Gateway: Restored

Meanwhile, several datacenters for Cloudflare at different regions have been re-routed, which has partially impacted its CND system.