Pakistan Faces Slow Internet Services Due to Submarine Cable Fault

Once again, internet users in Pakistan are experiencing degraded and slow internet services due to a fault in three of the four of the international submarine cables (MENA, AAE-1, SMW5 & EIG). According to sources, three of the four international submarine cables have developed a fault near Egypt, which has resulted in slow internet speeds for users in Pakistan.

According to the details, users of NayaTel, Transworld, and Pakistan Telecommunication Company Limited (PTCL) are facing slow internet speeds in the country since 9:00 pm on Tuesday (29 November 2022). “You might be facing internet degradation due to multiple international cables being cut.” NayaTel said on Twitter. “Our team is is coordination with uplink service provide for urgent resolution of the issue.” it added as the company apologized to users for the inconvenience.

Furthermore, several reports on social media show that slow internet speeds are not only being experienced by users of NayaTel but also affecting PTCL as well as Transworld services. If you’re facing slow internet services in Pakistan, you’re not alone as it a widespread problem caused by fault in the international submarine cables.

Transworld in a message reported about the internet degradation at their end. “Dear Valued Customer, This is to update you that, currently, we are facing internet degradation due to multiple international cables (MENA, AAE-1, SMW5 & EIG) being broken in Egypt’s terrestrial segment, due to which westbound internet traffic is affected. We will further update you accordingly.” the company said.

Meanwhile, Pakistan Telecommunication Authority (PTA) has also updated about the issue on their Twitter handle. “Dual cut in the terrestrial segment of SEAMEWE-5 between the cities of Abu Talab and Zafrana in Egypt have been reported.” said the regulator. “Alternate arrangements to provide uninterrupted internet services to the users have been made.” it added.

Moreover, PTA stated that work is underway to remove the fault. Some of our sources in Jazz have also informed us that the telecom company has issued a notice internally informing that customers may experience slow internet speeds due to a nationwide issue. However, the concerned teams are working on the issue.

It is pertinent to mention that Pakistan faced slow internet services for the same reason after three submarine cables – the MENA, AAE-1 & SMW5 – developed a fault earlier this month near Egypt’s terrestrial segment, due to which westbound internet traffic was affected.

Follow INCPAK on Facebook / Twitter / Instagram  for update.